Returns & Exchanges

As they are highly sensitive medical products and materials, once the products are opened, cancellations of the order, changes or returns will not be accepted. If upon receiving the order you notice that it has deficiencies or is in poor condition, notify us immediately through the email and we will change it immediately.

Therefore there is no refund of the money, if the order arrives defective we will replace it immediately and in less than 48 hours from the receipt of the order in poor condition in our facilities, you will receive it again in the postal data provided.